Contact Us
There are several ways to communicate with the City of Helena. Please review the following details to determine the best way to contact us. We look forward to hearing from you.
My Helena App is the fastest way to get help with non-emergency
service requests. Click "Request Service" button below, then select
"Requests" with the tools icon at the bottom of the app.
If you have questions or concerns about a citywide issue, visit our From the Vine page at BeHeardHelena.com. Questions and answers are public for
others to view.
Emergency & Urgent Contact Info
Emergency: 9-1-1
For immediate danger to life and/or property.
Non-Emergency Dispatch: (406) 457-8866
For issues needing a Police response, that do not present life safety concerns.
Department Directory
| Department | Phone | Room Number | Address |
|---|---|---|---|
| Water Bill Payments | 447-8450 | Room 150 | 316 N Park Ave |
| City Attorney | 457-8595 | Room 203 | 316 N Park Ave |
| City Manager | 447-8427 | Room 331 | 316 N Park Ave |
| City Commission | 447-8410 | Room 323 | 316 N Park Ave |
| Community Development | 447-8490 | Room 445 | 316 N Park Ave |
| Finance - Accounting & Budgeting | 447-8416 | Room 320 | 316 N Park Ave |
| Fire Department Administration | 447-8472 | - | 300 Neill Ave |
| General Information Desk | 447-8000 | Room 151 | 316 N Park Ave |
| Helena Municipal Court | 447-8466 ext 1 | - | 406 Fuller Ave. |
| Human Resources | 447-8333 | Room 106 | 316 N Park Ave |
| IT Services | 447-8300 | Room 211 | 316 N Park Ave |
| Parks & Recreation | 447-8463 | Room 405 | 316 N Park Ave |
| Parking | 447-8419 | - | 225 N Cruse |
| Police Department Administration | 447-8479 | First Floor (Law & Justice Center) | 406 Fuller Ave |
| Public Information Officer | 447-8021 | Room 335 | 316 N Park Ave |
| Public Works | 447-8430 | Room 417 | 316 N Park Ave |
| Transportation Systems | 447-1566 | - | 316 N Park Ave |